10.2 - Edit a Note
Type your drop-down text here.
Step 1 - Expand the case.
The case can also be collapsed / expanded by double-clicking the case.
Step 2 - Click on Notes in the Case Navigation panel.
Step 3 - Select the Note from the Notes list.
Step 4 - Click Edit in the Actions list.
Notes may only be edited or deleted by the user that
entered the note.
Step 5 - Make corrections to note text.