10.4 - View Note Details
Type your drop-down text here.
Step 1 - Expand the case.
The case can also be collapsed / expanded by double-clicking the case.
Step 2 - Click on Notes in the Case Navigation panel.
Step 3 - Select the Note from the Notes list.
Step 4 - Click View in the Actions list.
All Case notes may be viewed by all MYCIDS users.