6.1 - Add a Referral
Type your drop-down text here.
Step 1 - Expand the case.
The case can also be collapsed / expanded by double-clicking the case.
Step 2 - Click on Referral node.
Step 3 - From the Edit Panel area, click on "Add a referral"
or click on "Add a new referral to this case."
If no referrals exist, click Add a referral.
If a referral already exists, click on Add a new referral to this case
from the actions list.
Step 4 - Enter Referral Information
Hold down the CTRL button on the keyboard to multiple select from the
Allegation Brought By window
Step 5 - Click